Privacy policy
Last updated November 9, 2026
This policy explains how I Love The Smiths AI handles information when you use the studio, create an account, purchase credits or generate a video.
What we collect
We may collect your account email, authentication records, the photos you upload for generation, generated results, job and credit history, payment status, support messages, IP address, device data and basic analytics. Payment card details are handled by the payment provider and are not stored by us. Selecting a photo creates an on-device preview; the file is uploaded only when you start a generation.
Who processes it
Cloudflare provides hosting, storage and database services; our payment provider handles checkout; Google may handle sign-in; and an AI generation provider processes uploaded photos to create the requested video. These providers receive only the information needed to perform their role. We do not sell personal data.
How long we keep it
Uploaded source photos and generated media are retained only as long as needed to operate the service, deliver results, investigate abuse and meet legal obligations. Account, credit, payment and support records may be kept longer for accounting, fraud prevention and dispute handling. You may request deletion, subject to records we must legally retain.
Cookies
We use first-party cookies and similar storage for sign-in, security, language preferences, attribution and keeping generator state across a checkout or reload. We may use privacy-conscious analytics when configured. We do not use selected photos for advertising.
Your choices
You may ask to access, correct or delete your personal information by emailing support. Do not upload photos without permission. The service is for adults aged 18 or older, and photos of minors are not permitted.
Questions? Email support@ilovethesmithsai.online.